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  Anyone know about the Carter Starter? (Page 1)

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This topic is 2 pages long:   1  2 
This topic was originally posted in this forum: Pedal Steel
Author Topic:   Anyone know about the Carter Starter?
Tyler Macy
Member

Posts: 96
From: San Diego, CA, USA
Registered: OCT 2000

posted 16 October 2000 11:44 AM     Click Here to See the Profile for Tyler Macy     
I am a beginner considering the purchase of a carter starter, their new student model. I am in the market for a S-10 w/ 3 and 4. I am trying to decide between a used instrument, or possibly this new carter starter. Does anyone have and opinions on this guitar. I have seen the website (www.carterstarter.com), but don't know if it is any good.

Thanks,
Tyler


Bobby Lee
Sysop

Posts: 14849
From: Cloverdale, North California, USA
Registered:

posted 16 October 2000 12:40 PM     Click Here to See the Profile for Bobby Lee     
It's so new that not many of us have seen it. Carter doesn't sell it direct or promote it at steel shows. We're all waiting for it to show up in music stores so that we can get a look at it.

I think it's a great isea, and I expect that it is a good playing instrument. The Carter folks don't make junk!

I understand that you can't change the tuning around, but that's not a problem for a beginner. It may actually bring a new level of standardization to the steel community, if a lot of new players start with this instrument.

------------------
Bobby Lee - email: quasar@b0b.com - gigs - CDs
Sierra Session S-12 (E9), Speedy West D-10 (E9, D6),
Sierra 8 Laptop (D13), Fender Stringmaster D-8 (D13, A6)


Rick Schmidt
Member

Posts: 1596
From: Carlsbad, CA. USA
Registered:

posted 16 October 2000 06:05 PM     Click Here to See the Profile for Rick Schmidt     
I'm really curious if it's a possibility to use for fly-dates in a pro application...i.e. does it tune up & sound good enough for a concert type gig ( albeit all E9), rather than the hastle & risk of using your "good" axe? I'm sure it must be lighter and easier to box up for the flight.
Enquiring minds wanna know.


Jim Saunders
Member

Posts: 973
From: Houston, Texas, U.S.A.
Registered: MAY 99

posted 16 October 2000 07:15 PM     Click Here to See the Profile for Jim Saunders     
There are several ways of looking at this question: I, for one, have spent a lot of money on various "starter" choices. For instance I now own four amps of increasing value as I worked my way up to the Session 2000. The sum of the other three would have paid for the Session.


B Cole
unregistered

Posts: 973
From: Houston, Texas, U.S.A.
Registered: MAY 99

posted 16 October 2000 07:37 PM           
I don't know much if anything about this guitar. But I do believe if you are interested at all in playing or you think your child is by all means put him behind or you get behind someone's and see if you really think it's for you or him or her and keep in mind your looking at a lot of work before ever playing a gig. Now that you have decided you want to play this monster by all means get something with some resale value in case you still change your mind or someone else changes there's at least you can retrive some of your money. Nothing against the Carter they make a great guitar but untill it is proven this may or may not fit that class. As some one else said you can spend a lot of money to get where you could have started out


Eddie D.Bollinger
Member

Posts: 363
From: Calhoun City, Mississippi
Registered: AUG 98

posted 16 October 2000 07:52 PM     Click Here to See the Profile for Eddie D.Bollinger     
If the Carter bunch throws something out
there, you can bet they will stand behind their product. They have a great reputation
in this industry.
Also, I am in the furniture distribution
business,and I know the value of territorial
protection of an item. I think the dealer
program on this CarterStarter guitar is
long overdue. I informed my local music
store of the guitar just after St.Louis.
I want to play one soon so I can determine
whether I need a second guitar or not!

------------------
Eddie B.
Carter D-10
8 & 2many
msm@tycom.net


Dyke Corson
Member

Posts: 572
From: Urbana, IL USA
Registered:

posted 16 October 2000 09:45 PM     Click Here to See the Profile for Dyke Corson     
I called Ann Fabian today and I have one on the way to my store that is already sold! I played one at the Nashville NAMM show and was very pleased!(I ordered two at the show) She said I would receive one more in about a month!


John Fabian
Member

Posts: 900
From: Mesquite, Texas USA
Registered:

posted 17 October 2000 06:45 AM     Click Here to See the Profile for John Fabian     
We recommend on our How-to-buy-any-brand-psg area of our main web site {www.steelguitar.com} that anyone considering purchasing (whether a beginner or not) buy the most steel they can afford.

We understand that resale value is obviously a consideration. However, let's look at the economics of owning a Carter-Starter. The Carter-Starter lists for $895 (generally, from what we've seen, the dealers tend to sell it for less than that). Let's say the dealer sells it to you for $700 (in this example); and let's say you keep it for a year and then decide you do not want to play psg after all and you want to resell it. Let's say you resell it for $420, which would be 40% less than what you paid for it (an improbably large amount of depreciation). In this example, the steel would have cost you $280 to own the Carter-Starter for a year, which works out to less than $6 a week to figure out that you did not want to play pedal steel guitar.

Used pro steels typically are available at varying prices. We tend to sell used pro models (various brands) in very good to excellent mechanical condition as follows: D-10's for $995 and up and S-10's for $695 and up. By nature, pedal steels are mechanical and require periodic maintenance. The amount of proper maintenance that used steels have received over their lifetime can vary greatly and therefore the amount of wear that the changers and undercarriage have been subjected to will vary likewise. Many steels were and are well built and will last a very long time even if abused. However, rarely do used pro model steels (in the $695 and $995 price ranges) come with warranties -- and we recommend that this consideration be factored into the purchase decision.

Continuing the above example, if you bought a NEW pro model steel instead for $1,600 and up; and you kept it the same one year, you would typically lose about 20% - 30% of the value, which means that it would cost you a minimum of about $320 to own the pro model steel for a year. You would also need to find a buyer who is willing to pay $1,280 for a used S-10 as opposed to finding a buyer who is willing pay $420 for a used Carter-Starter S-10.

I assert you will find a LOT more buyers at $420 than you will at $1,280.

If you have any questions as to how a Carter-Starter sounds and plays, feel free to ask these folks who have had a chance to play and hear it already:

The 2 people with the most hours behind the Carter-Starter at this moment {besides me since I quality test each one } would be Jonathan Cullifer and Billy Phelps who were the demonstrators in our booth at Nashville NAMM.

Over the next few weeks/months, more and more steelers will have a chance to try it as we ship more and more to music stores/dealers around the US and around the world.

For inquiring minds: you would spend less money buying a good flight or road case rather than buying a NEW Carter-Starter. It might not handle the weight issue (yes, the Carter-Starter is lightweight -- with a shipping weight of 26 pounds in the carton -- as are the Carter pro models); but it should handle the protection issue of your 'good' steel.


John Fabian
Carter Steel Guitars
www.steelguitar.com
The Steel Guitar Information Resource
www.steelguitarINFO.com
OnLine Steel Guitarists Directory
www.OnLineSteelers.com
Carter-Starter web site
www.carterstarter.com



[This message was edited by John Fabian on 17 October 2000 at 07:30 AM.]



B Cole
unregistered

Posts: 900
From: Mesquite, Texas USA
Registered:

posted 17 October 2000 07:02 AM           
John I wish to thank you and Ann and Bud caretr for the way you took care of John " Jamie" Hurd he called me and told me that the new Carter is by far the fastest and best playing guitar he has ever owned. And he is extreemly happy with the way all you at Carter have jumped in and helped him with his problems what ever they may have been again thanks.. Bill Cole

[This message was edited by B Cole on 17 October 2000 at 07:03 AM.]



Roger Crawford
Member

Posts: 1398
From: Locust Grove, GA USA
Registered: SEP 99

posted 17 October 2000 09:46 AM     Click Here to See the Profile for Roger Crawford     
Check out Musicians Friend. They have one in their latest catalog and probably on their web site as well.
RC


Dan Tyack
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Posts: 3552
From: Seattle, WA USA
Registered:

posted 17 October 2000 10:53 AM     Click Here to See the Profile for Dan Tyack     
THis is a very nice sounding and playing student guitar. It's not a Carter professional guitar, but it is a great starter guitar, and seems to be pretty bullet proof and easy to play. This is an important consideration for student guitars sold by stores with no in house steel players. I think that the Carter folks hit the design for this right on the head.

------------------
www.tyacktunes.com


Joe Herchel
unregistered

Posts: 3552
From: Seattle, WA USA
Registered:

posted 17 October 2000 11:00 AM           
Excellent post John!

Though one never knows, I predict the resale value for an unabused Carter Starter to be much higher than your prediction.

I see Mavericks selling on EBay for over $500. There are established players looking for a low priced playable second guitar.


Just my take on it...



------------------
j0e




Johan Jansen
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Posts: 2207
From: Europe
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posted 17 October 2000 12:49 PM     Click Here to See the Profile for Johan Jansen     
Hi Dan,
I couldn't have said it better, I double your comment!(Finally the word is out )

------------------

STEELDAYS 2000
my web-site
my band COD



Tyler Macy
Member

Posts: 96
From: San Diego, CA, USA
Registered: OCT 2000

posted 17 October 2000 08:20 PM     Click Here to See the Profile for Tyler Macy     
My main concern in deciding between a used and new starter model is not whether or not I continue to pursue PSG. I am quite confident that I will continue to play. Therefore, my main concern is whether the first instrument i get (an S-10) will have the tone, playability, and flexibility (set-up wise) to allow my playing to progress for some time. I do not wish to upgrade for at least a few years, unless i turn out to learn so quickly that I want the other neck much sooner. (I realize this is unlikely)With this in mind, it seems that a used professional S-10 may make more sense in the long haul, unless the carterstarter is a truly good-sounding and flexible instrument.

My knowledge of set-ups and steel workings is somewhat limited, so excuse me if I say something dumb. I recently played a psg for the very first time a week ago. The person who owned this emmons D-10 (a great player btw), recommended a 1 or two over (referring to the height I believe). I am about 6'1". Also I found that angling my left found inward in order to depress pedal 2 without pedal 1, was very difficult- the opposite way was very easy though. The player said that it is possible to set the pedals up with an opposite configuration. These are the kinds of things I worry about with a student guitar.

Thanks for the info!!

Tyler

Steve Feldman
Member

Posts: 2983
From: Millbury, MA USA
Registered: DEC 99

posted 17 October 2000 08:48 PM     Click Here to See the Profile for Steve Feldman     
All above good advice. What sticks with me, personally, is something that was also mentioned above: Buy the best you can afford.


Jim Cohen
Member

Posts: 8715
From: Philadelphia, PA
Registered: NOV 99

posted 17 October 2000 08:56 PM     Click Here to See the Profile for Jim Cohen     
quote:
Also I found that angling my left found inward in order to depress pedal 2 without pedal 1, was very difficult- the opposite way was very easy though. The player said that it is possible to set the pedals up with an opposite configuration.
Tyler, this is known as the "Jimmy Day setup". Sounds to me like you're a candidate for a good, used, professional model steel, with that setup on it. Good luck and enjoy!


Dan Tyack
Member

Posts: 3552
From: Seattle, WA USA
Registered:

posted 17 October 2000 08:58 PM     Click Here to See the Profile for Dan Tyack     
Tyler, the Carter starter isn't the best instrument for you, but then again, it wasn't designed to be. This particular instrument was designed for the guitar player (or other musician) who wants to try the pedal steel, doesn't want to spend a lot (or can't afford to spend a lot), but wants to have an instrument which has the changes needed to handle the instructional material out there, and is also easy to play and maintain. If I compare it to a new professional guitar, or an older guitar which has been professionally rebuilt, I can find things that I like better in the professional guitars. But the Carter folks hit their design target perfectly.

------------------
www.tyacktunes.com


Bobby Lee
Sysop

Posts: 14849
From: Cloverdale, North California, USA
Registered:

posted 17 October 2000 10:44 PM     Click Here to See the Profile for Bobby Lee     
I don't think that someone learning to play pedal steel should have to worry about changing around the setup for the first few years at least. The Carter Starter has more than a minimal copedent - it actually has everything you need to play virtually all of the E9th instruction courses. It has everything you need to play most of the licks you hear on the radio and on classic country records. It has considerably more than you need to play steel in a typical country rock band.

As for tone, I understand that it has a pickup designed by Bill Lawrence specifically for this model of guitar. I expect that it sounds very good. He don't make junk, you know.

------------------
Bobby Lee - email: quasar@b0b.com - gigs - CDs
Sierra Session S-12 (E9), Speedy West D-10 (E9, D6),
Sierra 8 Laptop (D13), Fender Stringmaster D-8 (D13, A6)


Bob Farlow
Member

Posts: 895
From: Marietta,GA,
Registered:

posted 19 October 2000 04:21 AM     Click Here to See the Profile for Bob Farlow     
Yesterday I received a call from Doug's Music in Kennesaw, GA. He said the first of two Carter-starter guitars came in, and he wanted to have me tune it up and check it out. I did, and I must say it looks good and plays very well. Yes, I believe this is exactly what has been needed for a long time. One of the two guitars ordered is already sold. Since this guitar was designed to be a "entry-level" instrument, I don't think it would be advisable to try to use it for serious recording or gigging. I played about six songs, then examined the tuning again. It stayed in tune very well. I was surprised.
No, it does not have the mechanics of a pro model steel, but what it has is all the necessary functions to enable a new player to get started out in the right direction. In my opinion, I don't think a first-time player would sound any better on a pro model than he would on this guitar. I suspect this -- if a new student, who is 100% determined to become a steel player, buys a Carter-Starter and starts out with a good teacher, he will be ready to trade it for a pro model within a year or two at most. Congratulations to the Carter folks!


Brad Bechtel
Moderator

Posts: 2792
From: San Francisco, CA
Registered:

posted 19 October 2000 10:17 AM     Click Here to See the Profile for Brad Bechtel     
Believe it or not, I'm seriously considering getting one of these myself. I think it's the right price, and certainly from what I've read on this forum, the right set of features.

Finances make me wait. The desire is there, but the money isn't.

------------------
Brad's Page of Steel:
www.well.com/~wellvis/steel.html
A web site devoted to acoustic & electric lap steel guitars


Bobby Lee
Sysop

Posts: 14849
From: Cloverdale, North California, USA
Registered:

posted 19 October 2000 12:14 PM     Click Here to See the Profile for Bobby Lee     
Brad? Pedals? Say it isn't so!


ScoobyDoo
unregistered

Posts: 14849
From: Cloverdale, North California, USA
Registered:

posted 19 October 2000 12:30 PM           
Oh NO! Next it'll be b0b and a b@njo!

[This message was edited by ScoobyDoo on 20 October 2000 at 04:20 AM.]



Mike Perlowin
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From: Los Angeles CA
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posted 19 October 2000 01:30 PM     Click Here to See the Profile for Mike Perlowin     
Brad, it was only a matter of time before you discovered pedals. You realize of course that as soon as you step on a pedal you'll immediately forget everything you've ever learned about playing without them.


A pedal steel guitar with less than three knee levers is like a guitar with missing frets. The sounds just aren't there. The Carter Starter has 4 knee levers, which is more than enough for any beginner. The fact that the set up can't be changed is not important to somebody irst starting out, and realistically, how often do we change our set ups anyway?

A lot of players, myself included, have optional "iceing on the cake" changes on extra knee levers, but we all need the "meat and potatoes" changes that the Carter Starter provides.

I'm VERY curious to see one and try it out.


eric p
Member

Posts: 11
From: Echo Park, CA, USA
Registered: JUN 2000

posted 19 October 2000 07:49 PM     Click Here to See the Profile for eric p     
I was happily surprised to see the little Carter at Sam Ash the other day in West Hollywood. It was the first student model I've played, and right away I fully realized why Bob Metzger so graciously encouraged me not to buy a student steel and to focus on getting an affordable, later model Sho~Bud. But Bob knew I was an experienced guitar player and that I'm used to playing quality stuff, anyway. I'm very glad that I was patient and evenetually landed a beautiful, top o' the line U-12 Bud ('83) for the same price as that new Carter.

But my brief encounter with the Carter Starter left me well impressed. Once I got over the cheaper-than-mine look of the components, turned on the amp, and reached for some famliar sounds, I realized THIS THING SOUNDS VERY GOOD!! - Even with the cheap-o tiny amp they stuck it into. And it was in good tune, on every pull, remarkable enough as it was the end of the day and who knows how many curious folk stomped on the pedals, etc.

I'm glad Carter got this thing out. I was really surprised just a few months ago when I could not find a single new or used PSG in any of the dozens of instrument shops in L.A. Now there's a new Carter prominently displayed just after you enter the store at Sam Ash, plugged in and ready to try.

People are going to freak out!

eric p
echo park



J Sigerson
Member

Posts: 16
From: Los Angeles, CA
Registered: JUL 2000

posted 20 October 2000 03:20 AM     Click Here to See the Profile for J Sigerson     
eric,
that was me who put the Carter Starter in its place of honor (just inside the front door).

I wanted people to see it, think about it, and get up the nerve to try it! I guess we've had it about a week now, and I've been to busy to play it as much as I'd like to, but so far I'm impressed - nearly stunned.

Oh, and by the way, I've tuned it exactly once.

More than just how decently it sounds, plays and stays in tune, I can't get over how much better it plays than some other student models.

If you close your eyes, the only thing that really gives it away as a "cheapie" is a vague 'flimsiness' - but I think Carter intentionally sacrificed ruggedness for light weight.

Already, the pull-bars are suffering a little from customer abuse, but I certainly expected that on our demo model.

All in all, this is a very good student guitar, that seems to fulfill its designers' intent: to provide a fully functional, easy-to-play, good sounding PSG, at a price that would tempt musicians who were only "steel-curious" 'til now.

eric, stop by anytime, and sorry about the lousy volume pedal, and no tone bar(!),
Joel


J Sigerson
Member

Posts: 16
From: Los Angeles, CA
Registered: JUL 2000

posted 20 October 2000 03:38 AM     Click Here to See the Profile for J Sigerson     
oh and one more thing, for anybody that has a Carter Starter close by to check out:

if you want to see a brilliant example of using good old ingenuity and resourcefulness to keep costs down, take a close look at those nut rollers...

Jeff Lampert
Member

Posts: 2636
From: queens, new york city
Registered: MAY 2000

posted 20 October 2000 07:06 AM     Click Here to See the Profile for Jeff Lampert     
quote:
right away I fully realized why Bob Metzger so graciously encouraged me not to buy a student steel and to focus on getting an affordable, later model Sho~Bud.

Good advice never gets old.

Jeff Peterson
Member

Posts: 822
From: Nashville, TN USA
Registered: JAN 99

posted 20 October 2000 09:21 AM     Click Here to See the Profile for Jeff Peterson     
I played and took a careful look at and listened to the Carter Starter at the Nashville NAMM. I disagree with a few of the opinions above, in that I believe that you could play any gig with this guitar. The sound is very good, made possible by the design of the guitar coupled with the excellent sounding Lawrence pickup. Don't look for this pickup anywhere else...Bill designed it specifically for Carter.
The only faults(small) I found on the guitar were non-adjustable rear legs, and a too-long travel on 2 knee levers. John told me the knee lever problem was being corrected even as we spoke.
I think what sets the label 'pro' on an instrument, is the person playing it.


Ann Fabian
Member

Posts: 1730
From: Mesquite, Texas, USA
Registered:

posted 20 October 2000 10:02 AM     Click Here to See the Profile for Ann Fabian     
Thank you all for your very kind words ... And, yes, Jeff, all the Carter-Starters we have shipped have much shorter Knee Lever travel than the prototypes we displayed at Summer NAMM (Nashville).

Additionally, the endplates are now one piece and more stable -- and one of the rear legs is now adjustable.

Response to this entry-level pedal steel guitar has been extremely good, well beyond our initial expectations and projections.

We look forward to welcoming more Carter-Starter Dealers over the coming months and also at Winter NAMM (Anaheim) where we will again have a display.

Ann Fabian
Carter Steel Guitars
www.steelguitar.com
The Steel Guitar Information Resource
www.steelguitarINFO.com
OnLine Steel Guitarists Directory
www.OnLineSteelers.com
Carter-Starter web site
www.CarterStarter.com


[This message was edited by Ann Fabian on 20 October 2000 at 10:03 AM.]



David Pennybaker
Member

Posts: 1203
From: Conroe, TX USA
Registered: AUG 2000

posted 20 October 2000 11:00 AM     Click Here to See the Profile for David Pennybaker     
Ann,

Sounds like an AWESOME guitar. With endorsements like the ones above (and the improvements you've already made), it's hard to imagine how a beginner could go wrong with this guitar.

If these had been available just a few short months ago, there's a very good probability I would've ended up with one of them.

An inexpensive (not cheap) pedal steel guitar should bring many new players to this wonderful instrument.

------------------
The Unofficial Photographer of The Wilkinsons




Jonathan Cullifer
Member

Posts: 287
From: Atlanta, GA
Registered: SEP 98

posted 20 October 2000 06:51 PM     Click Here to See the Profile for Jonathan Cullifer     
Hey Tyler,
I was able to test/play the Carter Starter for a few days in Nashville at the NAMM show, and IMHO you can't go wrong with it. You certainly will get a very good guitar for the money. Good luck with your pursuit of learning to play the steel. I have had a great time and met some really nice people.

I have a picture of me playing the Carter Starter at NAMM at http://www.cullifer.com/pictures/display.cgi?picname=cs . Enjoy!

Correction: My e-mail address is bubbajonathan@rietta.com.

Jonathan

------------------
New audio! Go to
www.cullifer.com
and click on "Audio/Pictures". Audio is at the bottom of the page. (You will need RealPlayer to listen to the audio.)

[This message was edited by Jonathan Cullifer on 21 October 2000 at 05:21 PM.]

[This message was edited by Jonathan Cullifer on 24 October 2000 at 06:25 PM.]



Jerry Hedge
Member

Posts: 310
From: Norwood Ohio U.S.A.
Registered: JAN 99

posted 20 October 2000 07:26 PM     Click Here to See the Profile for Jerry Hedge     
I'm sorry to see Carter offer the CarterStarter thru Musician's Friend.
I'm sure that Carter's quality control
is very good but all steel guitars need
a little "tweaking" sometimes. I've had
trouble getting them to rectify problems.
Imagine a newby buying a guitar,having
trouble with it and getting an impersonal
runaround from someone that doesn't know
or understand the instrument.As far as
selling a used CarterStarter, It might be
prudent for the beginning player to check out
forumite Ed Naylor's Shawnee guitar. It too
is a 3&4,but with a pro type Lawrence
pickup. It's priced at $599 but here's the real kicker-if you decide you want to trade
up to a better instrument within a year,Ed
will give you your full purchase price back
for trading up to one of his Nashville LTD
Guitars.And Ed is available by telephone to
answer questions about any problems with your guitar. Ed is a first class man and builds
one of the best playing and sweetest sounding
guitars around.


John Fabian
Member

Posts: 900
From: Mesquite, Texas USA
Registered:

posted 21 October 2000 06:43 AM     Click Here to See the Profile for John Fabian     
quote:
I'm sorry to see Carter offer the CarterStarter [sic] thru Musician's Friend. I'm sure that Carter's quality control is very good but all steel guitars need a little "tweaking" sometimes. I've had trouble getting them to rectify problems. Imagine a newby buying a guitar,having trouble with it and getting an impersonal runaround from someone that doesn't know or understand the instrument.

Mr. Hedge: We will assume the 'them' you refer to above (as having trouble getting problems rectified by) refers to Musician's Friend, since Carter Steel Guitars has no permanent record of your having ever contacted us as a customer or owner of our products.

I want to point out that the way you have structured (or typed) the 3rd sentence in your quote above, incorrectly implies that you have had trouble getting Carter Steel Guitars to rectify problems.

As we understand it, Musician's Friend produces over 1 million pieces of mail per month, in addition to an even wider distribution of color catalogs several times a year. The exposure for pedal steel guitar, through Musician's Friend, is huge and will benefit all builders, as well as potential and newbie pedal steel guitar players.

The Carter-Starter is a result of over 2 years of intensive research and design. We have taken alot of care in designing out most potential "problem areas that need tweaking" specifically because of the issues presented by selling through dealers who are not pedal steel guitar mechanics. The Carter-Starter is a total "from the ground up" design. The Carter-Starter is neither a cost-reduced intermediate model nor a cost-reduced pro model. Rather, the Carter-Starter is a totally different approach to beginning psg.

Every Carter-Starter comes with:

  • a SmartStart video featuring Jeff Newman demonstrating how to:
    • set up the psg
    • tune the psg
    • hook up to a volume pedal to the psg
    • hook up to the amp to the psg
    • how to put the picks on your fingers
    • left hand technique on how to use the bar
    • right hand technique on how to pick the psg
    • amplifier settings
    • several basic and important maintenance recommendations
    • and other useful tips/advice

  • 8-page Owner's Manual with diagrams and even more information on maintenance and adjustments, as well as a variety of ways to contact us to get questions answered for Dealers and/or Carter-Starter owners.
  • Wrench Kit

Most people buying any product would tend to be more interested in resale value as opposed to trade-in value to trade in for just one specific brand of product. In order to increase the number of pedal steel guitar players rapidly and easily, one needs to put entry-level pedal steel guitars in front of the logical, potential buyers (ideally, bass players, guitar players, and anyone wanting to play psg) and take the mystery and confusion out of purchasing what can be at times an extremely complex and confusing instrument.

No matter how good of a product you build, if people cannot easily find it, they are not going to buy it. Musician's Friend, along with mainstream music stores (with high volumes of foot traffic) will do more to sell pedal steel guitars to new psg players than all the direct sales since the dawn of time. That is not to say there are not better products. However, I believe that Carter Steel Guitars has shown that it understands high quality, consistent customer service from a distance (our web sites below are only one example). We always are in the process of looking at providing better and better high-quality, remote customer service, as well as personalized service at our shop . . . stay tuned.

By the way, the Bill Lawrence pickup used on the Carter-Starter is specifically designed to sound good with a small inexpensive amp, as well as a standard steel amp, and designed to hold our costs WAY down (which has allowed us to use the savings to improve other areas of the Carter-Starter, such as the adjustable leg, for example, along with many other features).

"If you build a better mousetrap, the world will beat a path to your door, but only if they can find your house."
Anonymous quote * bolded words added by John Fabian


John Fabian
Carter Steel Guitars
www.steelguitar.com
The Steel Guitar Information Resource
www.steelguitarINFO.com
OnLine Steel Guitarists Directory
www.OnLineSteelers.com
Carter-Starter web site
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[This message was edited by John Fabian on 21 October 2000 at 07:03 AM.]



Mike Weirauch
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Posts: 3528
From: Harrisburg, Illinois**The Hub of the Universe
Registered:

posted 21 October 2000 09:02 AM     Click Here to See the Profile for Mike Weirauch     
Jerry, I'm not sure if your post is intended to slam the Carter Guitar Co. or if it's a grandstand cry for Ed Naylor's Shawnee guitar. At either rate, both are wrong in this thread. I have delt with several different manufacturers and none came up to the level of service after the sale like the folks at Carter's do. Musician's Friend is just a retailer, NOT a manufacturer and therefore would not be the one contacted if problems ever arose with anything purchased through their store, guitars, amps, drums or whatever! I'm sure if Ed has the capacity to consistantly produce 30 to 100 Shawnee Guitars a month, he could enter this field of competition but that is a big step for anyone including the Carter Guitar Co. By not using any thought to your above post, you only succeeded in tarnishing one's view toward yourself and also toward Ed's Shawnee guitar. Try a little thought and wisdom before you post next time!


David Pennybaker
Member

Posts: 1203
From: Conroe, TX USA
Registered: AUG 2000

posted 21 October 2000 09:44 AM     Click Here to See the Profile for David Pennybaker     
I'll have to agree that a "grammatically correct" reading of Jerry's post would imply he's had problems getting service from Carter. But reading the sentences that follow (esp.
"from someone that doesn't know or understand the instrument") gave me no doubt that he was referring to Musician's Friend, not Carter Steel Guitars.

I think it's obvious from what John and Ann have posted that they intend to stand behind their products, even when not sold direct. And from what I've seen said about them here in the past, I would never have assumed anything different.

I applaud Carter for their effort in promoting this new guitar -- I think it will have a very positive impact on getting people to play the PSG.

I just purchased my first PSG. To say the least, it was a very daunting experience. I think I came out OK, thanks to the help of all the kind people in this forum. But not everybody will be so lucky as to find this place before making a purchase decision.

The option of purchasing a brand new, reasonably priced PSG, which most everybody would agree has enough pedals and levers to practically last a lifetime for almost anybody -- this is a very good thing.

------------------
The Unofficial Photographer of The Wilkinsons


[This message was edited by David Pennybaker on 21 October 2000 at 09:46 AM.]



Jon Light
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Posts: 6528
From: Brooklyn, NY
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posted 21 October 2000 10:37 AM     Click Here to See the Profile for Jon Light     
BAD NEWS--GOOD NEWS--GOOD NEWS

I just came back from a trip uptown (with no pre-trip phone call--duh!!) to Sam Ash to check out a Carter-Starter. Sold Out!!
That's the Bad/Good news. I'm bummed that I didn't get the chance to spend some sit-down time with one. But there's two more people out there with steel guitars! For all the speculation we've engaged in here on the forum about the viability--the potential market or lack thereof for such an instrument--our friends at Carter have put it on the line--it must be a considerable stake--to find out. My goodness, the short-term returns must be exciting!

The second bit of good news is that I went across the street to Manny's where I found and bought a used Trans Tubefex for $85. Just now plugged it in and it works although I haven't a clue how to use it yet.
If I understand scientific process, and I believe I do, that means that every one of you out there will find a great bargain on something if you go out to try a Carter-Starter, guaranteed.
I'm sure John, Ann and Bud will back me on this.

Congratulations on the sales success here in NYC, guys! I will check in with these guys and try again soon. Man, this could be big.

Harry Hess
Member

Posts: 1131
From: Blue Bell, PA., USA
Registered: MAR 2000

posted 21 October 2000 02:18 PM     Click Here to See the Profile for Harry Hess     
The CarterStarter has tremendous potential to help spur a strong revival of interest in the PSG, and that can only be good for everybody involved with PSG's. I sincerely hope it achieves all of these goals. Too bad the Sam Ash store in my neck of the woods (King Of Prussia, PA).... while listed on the Carter website as the local dealer in our area... say they've never heard of the damn thing and haven't a clue if we'll ever see one up this way. But then again, that may just be all we here can ever expect in this miserable Yankee wasteland called Pennsylvania.

Regards,
HH


Jerry Hedge
Member

Posts: 310
From: Norwood Ohio U.S.A.
Registered: JAN 99

posted 21 October 2000 10:00 PM     Click Here to See the Profile for Jerry Hedge     
Mr. Fabian, I did not mean to imply that I have had trouble with the Carter Guitar Co.
The ones I have seen have been fine instruments. My beef was with Musician's
Friend. Because they (Musician's Friend)
handle so many orders, the individual
customer with a problem gets lost in the
shuffle. I've been in and out of the retail music business for 30 years (currently in).
We have two of the three major discounters in our market. At first we were losing customers to them (PRICE!) but we were able to get them back. Why? SERVICE!!! I've found that the salespeople barely know their products. In order to remain competitive I have to know their products,AND my products. I was concerned that the Musician Friend customer wouldn't get the same level of service that companies like Ed Naylor offers or Carter offers to their direct customers. Carter has a reputation of great customer service (Their website is a Godsend to the newby!!!). I'm sorry for any misunderstanding!!! And Mike I wasn't grandstanding for Ed. If you put out a product and gave the level of service I
have gotten from Ed I'd be a fan of your's
too! There are too many GOOD guitar builders & dealers out there to see all this bickering back and forth over who's the best!!!

[This message was edited by Jerry Hedge on 21 October 2000 at 10:03 PM.]

[This message was edited by Jerry Hedge on 21 October 2000 at 10:09 PM.]

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[This message was edited by Jerry Hedge on 21 October 2000 at 10:35 PM.]



Tyler Macy
Member

Posts: 96
From: San Diego, CA, USA
Registered: OCT 2000

posted 22 October 2000 12:46 AM     Click Here to See the Profile for Tyler Macy     
Though it's not really on the topic anymore, I thought I'd let everyone know that I got a steel. After all my looking online for an affordable S-10, I actually found a steel at a store here in town. It is a Sho-bud D-10 Pro 3 custom. I wasn't looking for a D-10 but for $875, I couldn't pass it up. It was pretty filthy, and needs some setting up, but it's in great shape. I cleaned it up (about 6hours of work) and it looks unbeleivable- translucent red on curly maple. I am quite pleased.

Thanks for all the input and guidance!

Tyler

erik
Member

Posts: 1793
From:
Registered: MAR 2000

posted 22 October 2000 01:55 AM     Click Here to See the Profile for erik     
In reference to Musicians Friend: They do ship guitars without proper packing (no bubble wrap, no peanuts)... at least inexpensive ones. MF also tends to forget to pack componants. They forgot a tremelo bar and guitar strap with my order. I think this is the kind of problems Jerry was referring to. But selling the CarterStarter through MF is still a good thing.

[This message was edited by erik on 22 October 2000 at 02:00 AM.]



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