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  Flying with instraments revisited

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Author Topic:   Flying with instraments revisited
Janice Brooks
Moderator

From: Pleasant Gap Pa

posted 10 September 2003 03:59 PM     profile     
Airlines hit a sour note with musicians: Restrictions caused by Sept. 11 create hassles involving gear

By JEANNE A. NAUJECK
Staff Writer


Rock guitarist Audley Freed has seen a lot in his years on the road, and it takes a lot to make him angry. But he's still livid over the treatment he got when Delta Airlines lost his pedal board.

The $3,000 custom-built case, which contained effects pedals for his electric guitar, went missing a year ago between Raleigh, N.C., and Newark, N.J. Freed borrowed equipment for his gig, thinking his gear had just missed his Atlanta connection.

But it never showed up. When Freed questioned Delta, the airline said its baggage policy didn't cover electronic equipment such as cameras, computers or — in this case — guitar gear.

''It's like a carpenter losing his tools,'' Freed said. ''Yet if it had been a suitcase full of Armani suits they would have reimbursed me. It's beyond the realms of logic or reason. Or good business — that goes without saying.''

Lost or damaged instruments are an occupational hazard for Nashville musicians. But in the two years since Sept 11, 2001, touring has become especially tough. New restrictions have caused greater scrutiny of instrument cases, less cabin space for items that used to be carry-ons and plenty of anxiety for musicians giving up control of their beloved instruments.

''This is post-9/11, and the airlines are pickier about how they handle things,'' said Mike Bub, bass player for The Del McCoury Band. Bub said police once intervened during a fight with airport personnel over who was going to tape up his travel case.

Mike Farris, lead singer of locally based Screaming Cheetah Wheelies, recalls bringing guitars on board in the 1990s. Those days are over.

''Early on they wouldn't ask questions. You would just get on with your guitar, and they would find some place to put it,'' Farris said. ''Since September 11, there's no way.''

After the terrorist attacks, the American Federation of Musicians union worked with federal security screeners to ease security restrictions. But most of the airlines have dragged their feet on a consistent policy for instrument handling. AFM union Legislative Director Hal Ponder said he has worked on the issue for more than a year, with only four airlines responding.

Harold Bradley, the most recorded studio guitarist in music history and head of AFM Local 257, said he will only check a cheap guitar as baggage.

''For all the years I've spent in the studio, I've collected a lot of instruments,'' he said. ''I would not ship an expensive guitar. It's a risk unless you can carry it on.''

An airline burst the top on a classical guitar twice while Bradley was traveling with pianist Floyd Cramer, he said. And when he was coming back from an AFM convention in Las Vegas, a guitar had its bridge broken.

''I commiserate with the guy who lost the pedal board,'' Bradley said.

Atlanta-based Delta did not return a request for comment on Freed's case. But its Web site reiterates the policy he said he was told and has a liability exemption for ''fragile articles.''

Freed, who moved to Nashville from Raleigh, took up the matter with the Better Business Bureau, a Raleigh TV station and the North Carolina attorney general. But the best compensation Delta would offer was 3,000 frequent flier miles.

''I was like, 'I'm never flying on your airline again,' '' Freed said. ''I don't think you should have to risk your possessions when you fly.''

That airline is particularly unpopular among musicians in the national AFM union, which represents 100,000 of them, Ponder said. The AFM Web site has a section devoted to issues surrounding air travel.

''I get hundreds of letters. I work so hard on this,'' Ponder said.

''We respect the security concerns of the airlines, but at the same time our musicians need to transport their instruments to the next job. Our members are losing money because they're losing jobs.''

Bub almost missed a gig because of America West's refusal to take his upright bass last summer. Bub was flying to Phoenix and had packed the $3,000 instrument in its oversize fiberglass trunk that he usually uses.

''The first reaction is, 'That will never fit on our aircraft,' '' he said. ''They just flat out wouldn't take it.''

The band went ahead while Bub booked a flight on another airline. After the show, the band headed to Denver with Bub again on a separate flight.

''I said, 'You can't tell me that in Phoenix, world-class musicians don't come through here with instruments. You're acting like you've never seen one before,' '' he said.

''I said, 'Look at the case. It's been all over the world. This is what I do for a living.'

Bub said he has fared better with Southwest Airlines, Nashville International Airport's largest carrier.

''They're friendly, happy to see me with it, and they charge the least for excess baggage,'' he said.

Three years ago, though, Nashville Symphony concertmaster Mary Kathryn Vanosdale was confronted by Southwest attendants who wanted to check as baggage a 1718 Stradivarius violin valued in the millions during a flight to New York.

Southwest will pay as much as $2,500 for the loss or damage of checked instruments. Most major airlines have similar policies although many have a long list of exceptions. Baggage policy is posted on most airlines' Web sites.

Freed's homeowner's insurance didn't cover his lost pedal board, and he didn't have any other coverage. And Bub, who said Delta broke his bass on an overseas flight but reimbursed him, also doesn't have instrument insurance.

But some companies cater to musicians. Long Island broker Clarion insures more than 12,000 musicians and is endorsed by the Country Music Association. Woodbury, N.Y.-based MusicPro is endorsed by the National Academy of Recording Arts and Sciences and ASCAP. The local AFM chapter recommends Seabury & Smith.

Farris' instruments are insured through his manager. But money isn't the only concern.

''Every time I put my guitar on there I worry to death. It's like, 'Will I ever see this again?' These are guitars that you grow to love; you know them and you trust them.''

Bradley said he has heard too many complaints of rough handling by airline baggage personnel.

''They do not pay attention to the 'fragile' sticker,'' he said. ''I don't have a problem with them checking the instrument and explaining what's in the case and so forth.

''We all want them to check the instruments so we can be safe. But there's a lack of respect, because they do not realize how expensive these instruments are.''

------------------
Janice "Busgal" Brooks
ICQ 44729047

Joey Ace
Sysop

From: Southern Ontario, Canada

posted 10 September 2003 04:59 PM     profile     
You're scaring me, Janice.

I have great flight cases but that won't prevent loosing them.

Bobby Lee
Sysop

From: Cloverdale, North California, USA

posted 10 September 2003 05:26 PM     profile     
The AFM has negotiated with the Transportation Safety Administration (TSA) the right for musicians to carry on their instruments on airline flights.

Click here for details. Hope that's helpful.

------------------
Bobby Lee - email: quasar@b0b.com - gigs - CDs, Open Hearts
Sierra Session 12 (E9), Williams 400X (Emaj9, D6), Sierra Olympic 12 (C6add9),
Sierra Laptop 8 (D13), Fender Stringmaster (E13, A6),
Roland Handsonic, Line 6 Variax

Miguel e Smith
Member

From: Phoenix, AZ

posted 10 September 2003 05:39 PM     profile     
This new allowance for axes being carried on onboard is good but I flew with a band this last weekend and the bass player was not allowed to hand carry leaving here. On the way back it was no problem. He did mention the new agreement but unfortunately it didn't help him.

Other than that, nothing that happens on fly trips is much of a shock anymore. Common sense certainly does not apply in every situation.

Donna Dodd
Moderator

From: Kennesaw, Georgia, USA

posted 10 September 2003 06:21 PM     profile     
Something you might try until some of these ridiculous airline regulatory issues are worked out:
Advise the ticket agent you'll check your bag at the gate. Once you arrive at the gate, tell the agent you personally brought it directly to the gate to avoid the possibility of damage. (The baggage handlers or gate agents usually pick up checked last minute pieces such as baby strollers at the top of the jet-way just before takeoff. Understanding passengers/families need them for airport mobility. Then they are returned to them upon arrival at the gate. Since they are the LAST pieces loaded, they will be the first pieces taken off and brought directly up the steps to the jet-way.) Ask that your checked item be handled in the same way. So, barring any safety risks, remember that these people are people too. They are more likely to relate to the attachments and values we place on our musical instruments than they would be a suitcase full of designer suits. (even though the suits have better protection under company regulations).
Remembering they don't HAVE to accommodate our situations, just use good ole manners and charm if you have to. We can all become pretty humble when it comes to protecting the things we love. You are not asking that they take a risk of any sort, or that they ignore company policy. You are simply suggesting the item is of great value to you, and you are putting your trust in them to exercise their authority to circumvent the baggage cart route. Should be worth a try – AND very workable with most rational agents (even post-911).

chas smith
Member

From: Encino, CA, USA

posted 10 September 2003 07:31 PM     profile     
Interesting that I would read this thread right after getting off the phone where there was a freakout over what shipping was going to cost to send a 16-space rack and several guitars:


PICK-UP: Los Angeles, CA
DELIVERY: Berlin, Germany
CARGO DETAILS: QUOTE BASED ON 350LBS - RATE TO BE PRO-RATED ACCORDINGLY

- LOS ANGELES to BERLIN: $1,630 DOOR to DOOR
- INSURANCE (based on $30,000 value): $264.73

RETURN:
- BERLIN to LOS ANGELES: $2,088 DOOR to DOOR
- INSURANCE (based on $30,000 value): $264.73

[This message was edited by chas smith on 10 September 2003 at 09:23 PM.]

Bob Hoffnar
Member

From: Brooklyn, NY

posted 10 September 2003 09:59 PM     profile     
It’s amazing to me that there is no accountability with the baggage handlers on the formerly big airlines. Some moron can destroy your personal possessions without a care in the world. The new airlines are much better. Southwest and Jet Blue have both treated my gear with care and respect. They seem to have some sort of treat the customer well policy.

Also since the events of 9/11 the goons at La Guardia (NYC) have been having a big party stealing stuff from peoples bags. The security guys there are cretinous scum.

I know I feel way safer knowing that some jerk off with a badge ate half a box of gift cookies and pocketed a multi tool from my checked baggage.

Bob

Rick Schmidt
Member

From: Carlsbad, CA. USA

posted 10 September 2003 10:17 PM     profile     
The overweight issue on airlines will prove to be a major culprit at killing off the pedal steel as we know it in the 21rst century. I've switched over to playing bass guitar in the touring band I've been traveling with. (a cheap, expendible one at that) We've been using European steelers (thanks Gerry Hogan, Johan Jansen, Emmett Roch etc.)and I've hated seeing the band leader shell out hundreds of dollars just to get their axes on these little jump jets between gigs. This is serious folks! We're going to have to somehow adapt very soon or forget about spreading the good word of the PSG to the modern world.

[This message was edited by Rick Schmidt on 10 September 2003 at 10:20 PM.]

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