quote:

---

As far as the Steel King, I have no need for one being as I don't play steel.

---

So, why is this discussion taking place on the Steel Guitar Forum?

We do have a reputable service centers and dealers that are fully capable of repairing your amp, but there is certainly not a problem with contacting me or someone else here at the factory. I will be in the office on January 4th. Again, my number is toll free at 1-877-732-8391, ext. 1180. Our office hours are from 8am to 5pm CST. I do have voice mail or can be reached by e-mail at mikebrown@peavey.com or by fax at 1-601-486-1361.

I can't speak for every repair person that is hired by our dealers and service centers, but they do have to meet requirements to become an authorized Peavey service center. We allow any of our dealers and service centers to send their person to the factory for a "one on one" with our repair team. We have held week long service seminars for over 30 years where dealers and service centers can send their personnel to the factory for a weeklong one on one with our service center technicians and the engineers that design Peavey products. Unfortunately, all technicians have the option of changing their field of expertise and may move on to a job of their choice. All Peavey dealers and service centers are independently owned and operated, however we do make a constant effort to provide what is needed for them to do their job properly. We have made it much easier for those in the amp repair trade to obtain the tools that they need to repair our products. However, some problems/symptoms are not detected at the onset and it takes time for a problem to surface. All that can be done in a case such as this is to burn the amp in and try to duplicate the problem on the tech bench.
What you didn't mention was what the actual symptom is other that it "crapped out". Does that mean that it makes no sound and the tubes light up? Makes no sound at all and the tubes don't light up? It could be something as simple as a tube or a switching jack. Did you patch between the effects send return jacks? I've driven all over Mississippi and Alabama with my Delta Blues and Nashville 400 laying down in the back of my pickup truck with no problems. A tube might pop out occasionally, but it hasn't been a problem for me and all of my Peavey products are stock.

I also own Fender and Peavey amps. Guess what? For the most part, all companies setup their service centers in much the same way. In the MI field, there is not that much difference in how an MI company handles their repairs as far as taking care of a customer.

The Delta Blues amplifier has been in production for at least 6 or so years as I have owned mine for that long. Sorry, but I'm at home right now and cannot verify how long the DB has been in production. I classify a product to be called a "lemon" when it wasn't designed right since its inception. Even then, a service bulletin from the manufacture can rectify the problem.

When we design a product, it does have to pass our stiff shipping test. One of the tests that a product(including the DB) has to pass is a vibrating platform that emulates a truck ride). I recommend that you do purchase a case for any of your electronic products. I have performed with a band since my teens and I am now 49 years old. I've treated my amps with respect and they have served me well.

There is no need to send the whole amp(heavy wood cabinet and speaker to me at the factory, if the speaker and reverb pan can be eliminated as being the problem. Our address is;
Peavey Service Center
Attn; Mike Brown
412 Hwy. 80 East
Meridian, MS 39301

I suggest that you print and include this note with your amp chassis. Also, be sure to be as descriptive as possible about the symptoms. Also, include your daytime phone number.

Let me say that this Forum is the best at allowing musicians such as us to post their problems and comments about products. But, please contact the manufacturer FIRST so that they may have a chance to rectify the problem for you. Slamming a manufacturer before they are even aware that you are having a problem doesn't buy you anything. Contacting them first buys you everything and serves a purpose to others as well.

I appreciate the comments about this matter and about other Peavey experiences. I hear more positive than negative responses, so that tells me that we are on the right track. It is very easy to get in touch with me or any of our personnel. We also have two full time phone technicians that can assist with the repair of our products, but please understand that we can only do so much by phone. The rest has to be resolved by a qualified technician.

------------------

M.S.A.

M.S.A. Millennium
S-12 9 & 6
Bb is where it's at!
Peavey-2000-PX-300

I'll also add that it's a well-known fact that most guitarists who don't play steel are envious as hell of pedal players. Can't stand us.

Charles -- go cry somewhere else.

Second-->"...I think Charles is past the point of no return. It's really just spit now. That's his own personal problem. I say shut down the thread and get rid of the venom. bOb has kept it on long enough for Mike to reply.

I'll also add that it's a well-known fact that most guitarists who don't play steel are envious as hell of pedal players. Can't stand us.

Charles -- go cry somewhere else.

Al

Al, you do have a way with words. Altho, I wouldn't say I was envious of pedal players. I do admire anyone who is a proficient player, regardless at which instrument. Are you a proficient player? If so, I have to admire you!

I can't read every thread 24/7.

We trust members to refrain from insulting each other.
After all, every member had to agree to that when joining.
Please remember that.