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Author Topic:   Cor`s Problem
Farris Currie
Member

From: Ona, Florida, USA

posted 09 November 2004 09:24 AM     profile     
COR,do you know that the guitar you ordered is not sitting there?only word you have is because they would'nt let someone else have it. word is that it's very hard to sell a custom built guitar to someone else!would have to rebuild it,and that cost money!have you checked with them to see if guitar is there waiting on you? if someone goes there and it's there,you're gonna look kindda silly. farris
Ray Montee
Member

From: Portland, OR, USA

posted 09 November 2004 09:25 AM     profile     
Here in the states, there is a national RADIO PROGRAM called: TOM MARTINO.
He can be reached at TOM MARTINO.COM
He is a "FREE" trouble-shooter for consumers.
He has attorneys and others that actually telephone offending retail businesses while on the radio "live" to get their side of the story and really lays it on those with limp wristed excuses. He has enjoyed much success for many, many consumers that have been screwed over by beligerant manufacturers and retailers; some are real Billion Dollar giants.
COR should take advantage of this "FREE" opportunity. When ten or twenty MILLION listeners are sopping up news of a given controversy, retailers tend to snap in line, like it was their own great idea. It's worth a telephone call. He might be able to get MORE INFO' via the internet. Say what?
Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 09:52 AM     profile     
Farris ,

once and for all i know that it isn't build

how many times must i explain it?

Ray,

don't you think so if it is that the lashley's will come up with there next excuses or so?

thanks again for your suggestion

cor

[This message was edited by Cor Muizer Jr on 09 November 2004 at 09:55 AM.]

William Griffith
Member

From: Loxahatchee, FL, USA

posted 09 November 2004 10:12 AM     profile     
Hey Guys, If he gets the guitar have a raffle and you could retreave his money and some for bob and the site. Bill
b0b
Sysop

From: Cloverdale, California, USA

posted 09 November 2004 10:44 AM     profile     
quote:
...you could retreave his money and some for bob and the site.
I would refuse to profit from this situation. That wouldn't be right.
b0b
Sysop

From: Cloverdale, California, USA

posted 09 November 2004 10:44 AM     profile     
Also, I can't allow raffles from the site, because it's illegal.
Danny Hullihen
Member

From: Harrison, Michigan

posted 09 November 2004 10:47 AM     profile     
Farris. You would probably hope to believe otherwise, but no matter how much one might "wish" things were a certain way with this issue, it's really quite plain and simple.

1. No guitar was ever built for Cor. When Cor cancelled his order, it was taken off the "build list."

2. This guitar was not a "custom built" guitar by any since of the word. It was just a standard Emmons LeGrande III. The only thing "custom" about this guitar was the $4500.00 price tag he paid for it!

3 Cor's guitar is not sitting on the floor at the Emmons Guitar Company, or any place else for that matter. Again, Cor's guitar was never built, and it's not going to be unless someone happens to call in and order a guitar "exactly" like the one Cor ordered.

This is not rocket science guys, Cor paid for a new Emmons LeGrande guitar, then had to cancel his order. However, he never received a refund. Since I'm was Emmons dealer, I ask Ron to send me Cor's guitar so I could sell it for him and hopefully, get back at least some of his money. Ron can't send me Cor's guitar, because it was never built, and I seriously doubt it ever will be.

Cor doesn't want a new Emmons guitar now, he just wants his money back, and like many others here, perhaps some sort of communication from Ron Lashley would be welcome too. So far, Cor hasn't received either one.

Farris, just so you'll know, none of this is based speculation, this is based on actual phone call conversations with Ron, and is all FACT! There's no "maybe" anything about it.

Some folks here seem to be worried about using the name "Emmons" in thier posts, or don't like seeing it. Fact of the matter is, the company is called Emmons Guitar Company by Lashley, Inc. and that's all there is too it. this has absolutely nothing to do with "Buddy Emmons" whatsoever, or any other Emmons name however many there may be. To even think otherwise is nothing less than pure mental gymnastics!

This is about a steel guitar company, and the current owner(s), and Cor not receiveing the guitar he paid for, or a refund for same.

There's a lot of guys here now offering some very good suggestions and information, and I'm hoping that will continue until there's a resolution to this matter. The Emmons guitar is a fabulous guitar, and this has nothing to do with the product in or of itself. Is Cor the only victum here? Not by a long shot! But that's all I'm going to say about it.

[This message was edited by Danny Hullihen on 09 November 2004 at 01:39 PM.]

Farris Currie
Member

From: Ona, Florida, USA

posted 09 November 2004 10:48 AM     profile     
OK COR,do you have it in writting,that they were not going to build your guitar?they were not obbligated to let anyone else have it.Just wondering,man they could sue you for mabe one million dollars for all this stuff!!better think,to late probaly!!!
Joey Ace
Sysop

From: Southern Ontario, Canada

posted 09 November 2004 11:21 AM     profile     
Farris,
Insulting Cor, who is the injured party here, will not help anything.

All the questions you asked have already been answered eariler in this post, some several times.

Even the personal info that Danny, an Emmons dealer, shared has been been posted eariler by him.

David L. Donald
Member

From: Koh Samui Island, Thailand

posted 09 November 2004 11:32 AM     profile     
Not wanting to throw a monkey wrench in this,
nor force Cor to accept a steel from a company he dislikes, but..

If memory serves,
He paid in either Netherlands Gulden or Euros around 2 years ago.

Since then, thanks to "the powers that be",
the dollar has dropped from around one to one with the euro,

To around $1.28 to the euro.. a pathetic exchange rate. IMHO.

Which means if he gets a USA payment of dollars NOW, he loses 20%+ in the conversion...

If he were to buy NOW with the same $4,500 in the usa,
then he will realize aproximately the same value as
he had at the time he transfered the cash.

So he is actually better off buying something and shipping it over,
because it's value will be higher, than cash. even with a import duty, he could sell it for more over there.

Ok one other thing.
Cor what was the spec of this guitar? :
levers, pedals, necks, copedent etc.
What is supposedly custom about it.
Just to get this on record here.

If it is 8 + 4 Emmons or Day, then it is a straight ahead vanila D-10 steel.

And if it was never built, saying it must be sold to another as a custom unit is a spurious arguement at best.

Maybe we can use a psudonym for the company in question.
I duh know, mebe, Weasels-R-Us. it has a certain ring to it.

[This message was edited by David L. Donald on 09 November 2004 at 11:43 AM.]

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 11:36 AM     profile     
ok Farris what would you want?

keeping the company alive, let them take my money,close this thread and wait till the next one comes up here with the same sort of experience?

ooh' and b0b be sure you get a great donation from me if it solved. no problem!


and David your right i know that i would loss because of curency today.
but i don't want a emmons

ooh david more to edit:

well okay i ordered that time a natural birdseye maple mica d10 with 8 to 5 franklin on the fourth counterforce on both
humbuckers on both chrome backplate behind the emmons logo and chrome fretboards.

let me come up with another thing here who from you here wants a emmons D10 ?

order one and pay me your guitar is already paid by me.
i don't think you guys will order one by lashley are you ?

cor

[This message was edited by Cor Muizer Jr on 09 November 2004 at 11:38 AM.]

[This message was edited by Cor Muizer Jr on 09 November 2004 at 11:43 AM.]

[This message was edited by Cor Muizer Jr on 09 November 2004 at 11:47 AM.]

Andy Zahnd
Member

From: Plaffeien, Switzerland

posted 09 November 2004 11:46 AM     profile     
not putting gas on fire.... I had some bad expiriences as well to deal with some "well knowing name" in the US: The problem overhere is: we trust all this well knowing people, we belief in them and trust them.and that hurts allot, after you find out..... you are just to far to catch him and shake him long enough to get the money back, that you worked so hard for!!!! It's a shame all over the world, there's only two peoble in this world, the ones you can trust, and the ones you find out..... never again!!!! I feel sorry for Cor and I was there too! The respect of a " all my lifetime legend" stopped me to fight with him... but as a person...... he's less then dogs....
sorry, that's a fact! But that happens overhere too... so don't worry, all of us are in the same boat!!!
David L. Donald
Member

From: Koh Samui Island, Thailand

posted 09 November 2004 11:47 AM     profile     
Cor I think I was indicating,

if you get the cash in the USA buy something there and import it..
another steel, or 5 trombones, or whatever will hold a resale value back home.

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 11:50 AM     profile     
yes david 5 trombone's
then you and i looking for three other victims and play these one's loud.....!!!!!


cor

[This message was edited by Cor Muizer Jr on 09 November 2004 at 11:52 AM.]

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 11:57 AM     profile     
thanks Andy,

nice to hear you from Zwitserland.

Rick Johnson
Member

From: Wheelwright, Ky USA

posted 09 November 2004 12:14 PM     profile     
Danny
Thanks for the update from the Emmons
Co. Your post really makes it pretty
clear.

------------------
Rick Johnson

Rick McDuffie
Member

From: Smithfield, North Carolina, USA

posted 09 November 2004 12:28 PM     profile     
Cor, I don't think they'll let you do it that way. I think they were saying that they want someone else to give them $4500 BEFORE they'll give you YOUR $4500 back.

In other words, they'd be holding $9000 (on one unbuilt guitar) for (at least) a short period of time, until they were able to turn loose of Cor's portion. Forgive me if I'm wrong, but that was my understanding of it, based on what Danny H. posted several weeks ago.

Rick

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 12:36 PM     profile     
well maybe rick,

but let it be said that i found this all as a very bad busyness.

cor

Danny Hullihen
Member

From: Harrison, Michigan

posted 09 November 2004 01:02 PM     profile     
Yes Rick. That is correct. He will first need to get an order for a guitar like Cor's, then build it, then sell it, and THEN he will issue Cor a refund.

This is the EXACT proceedure as was told to me by Ron Lashley Jr. He also stated that this was the new policy there for refunds.

David L. Donald
Member

From: Koh Samui Island, Thailand

posted 09 November 2004 01:02 PM     profile     
Rick, in much simpler terms.

They apparently, but logically spent the money.
It logically went into parts,

That were likely sold on another guitar.

They seem too be stuborn to just refund it,

Because THEY seem to feel put out for reasons no one else can possibly fathom.

And that can not possibly be based on N.C or US. law.

If they get the other money from another purchaser, they apparently would then pay him with it
i.e. take from Peter to pay Paul

Seeming]y ignoring the facts that :

Long ago and without a doubt a steel of a close enough set up,
using the parts previously earmarked for Cor's place on the build list,
was built and sold to someone else.

And the money for this steel seemingly went somewhere. more parts or saleries etc ; perhaps.

But NOT to Cor... because the steel was APPARENTLY
not the EXACT copedent or color as his order....

Of course this ignores the fact that parts is parts...
if it wasn't shipped the parts are in their posesion.
They have lost nothing, another buyer or buyer wil undoubtedlt buy steels using the exact same parts.

It is illogical that the parts for 1 fully loaded
10+10 D-12 steel ,
could not all be sold through the purchase of 2 D-10s.....
it's not lik ethere isn't usually a waiting list...
somebody already has been playing a steel or steels built with the exact same parts earmorked for Cor's steel.

And apparently ignoring the fact the poor guy was seriously injured in a car accident and can't play anymore.
They apparently don't give a flying ***** about epople.

So much for christian charity... DUH.
Who cares he's from Holland, they're too liberal there,
and too far away to matter.

***************************
Cor what was the copedent and spec for this instrument?
**************************
What did you order that is so HARD to find another buyer for...?

[This message was edited by David L. Donald on 09 November 2004 at 01:13 PM.]

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 01:09 PM     profile     
pretty standard copendent emmons setup for pedals and knees and the franklin on the 4th pedal thats al

ooh and above i wrote the color and the extra options

but why was ron jr telling me at the end of may 2004 that the guitar was ready and when i got help from the great respected Danny hullihen saying that it wasn't build
maybe he wasn't expected it that i got some help from danny.

but anyway in my eyes it has nothing to do with a new policy and by the time i send there the money they didn't have a policy like this
also not a orderform or whatever.

so to me it sounds al very strange.

cor

cor

[This message was edited by Cor Muizer Jr on 09 November 2004 at 01:11 PM.]

[This message was edited by Cor Muizer Jr on 09 November 2004 at 01:16 PM.]

Gene Jones
Member

From: Oklahoma City, OK USA

posted 09 November 2004 01:15 PM     profile     
I have followed this thread with increasing anxiety. If a buyer paid for a product and didn't receive it or a refund, thats wrong!

I can't conceive of any company that values it's reputation that would deliberately ignore an accusation such as this!

What is the real story here?
www.genejones.com

Gene Jones
Member

From: Oklahoma City, OK USA

posted 09 November 2004 01:16 PM     profile     
*

[This message was edited by Gene Jones on 09 November 2004 at 01:17 PM.]

David L. Donald
Member

From: Koh Samui Island, Thailand

posted 09 November 2004 01:17 PM     profile     
Please be specific
D-10, an S-10 for $4,500 seems WAY steep.
Emmons set up, but Franklin 4th pedal?
How many knees and pedals?
Laquer or mica?

Put the whole thing in one place all at once please.

So far only a Franklin pedal seems the only slightly odd thing,
and that is only 1 bellcrank, rod and tuner away from the Big E set up.
Nothing particularly custom about it.

Yep, Gene, right on the mark.
Pride cometh before a fall me thinks.

[This message was edited by David L. Donald on 09 November 2004 at 01:19 PM.]

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 01:30 PM     profile     
okay david one more time than

D10 natural birdseye mica finish
8 floor pedals
5knee's
counterforce on both necks
humbuckers
chrome fretboards and chrome backplate behind the emmons logo

so no more questions about the guitar looks like i'm sick of it

cor

Rick McDuffie
Member

From: Smithfield, North Carolina, USA

posted 09 November 2004 01:30 PM     profile     
Oh, so somebody would need to be able to tie up $4500 for 12 months (and risk never seeing it again) in order for Cor to get his money back. In other words, the new policy is: No refunds for Dutchmen.

Wow.

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 01:35 PM     profile     
yes rick till now on but Cor isn't stuppid!

maybe they think they are the only smart ones

David L. Donald
Member

From: Koh Samui Island, Thailand

posted 09 November 2004 01:47 PM     profile     
Thanks Cor, I wasn't trying to agravate you.

8+5 and counterforce, mica... Emmons copedent
since when is this custom...

Seems like they put out these same specs weekly....

What? The chrome is not available all the time,
no one else has bought chrome since it was done.

Which would seem to indicate it is an "office issue", one of attitude,
as opposed to a real manufacturing issue.

We can't be libelous, but this subject certainly makes me bilous...

[This message was edited by David L. Donald on 09 November 2004 at 02:32 PM.]

Farris Currie
Member

From: Ona, Florida, USA

posted 09 November 2004 01:51 PM     profile     
GOOD EVENING TO ALL,question who owns the rights,pattens ect to emmons guitar co? what if they were to say enough,would it be for sale,or could just anyone take it and start building?is it worth a lots?i would say in my thinking yes!! just like sho-bud is own by certain people.is emmons that way? complete different outlook!but would it be interesting to someone enough to want to take it over? just questions? farris
Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 02:05 PM     profile     
i know david i understand you and also thank you for your help and support here

cor

Cor Muizer Jr
Member

From: The Netherlands/europe

posted 09 November 2004 02:07 PM     profile     
*

[This message was edited by Cor Muizer Jr on 09 November 2004 at 02:27 PM.]

Erv Niehaus
Member

From: Litchfield, MN, USA

posted 09 November 2004 02:11 PM     profile     
And the beat goes on and on and on and on and------!
Tim Harr
Member

From: East Peoria, Illinois

posted 09 November 2004 04:38 PM     profile     
Even after reading all of these posts.. I still fail to understand.

Cor ordered a guitar to his specs, paid for it in full $4,500.00??

The guitar never showed up and as far as he knows was never built.

QUESTION: Why was the guitar never built?

QUESTION: What is preventing the Emmons Guitar Company Inc from sending back the money. WHat right do they have for keeping it?

I am not sure if I follow this at all..

Is there a short version of this tale and projected outcome??

Thanks!

Bill Miller
Member

From: Gaspé, Québec, Canada

posted 09 November 2004 06:29 PM     profile     
I've been checking the progress of this discussion now and then but this evening I decided to go through all of the posts. What strikes me as completely bizarre is that Cor originally posted about his situation on July 31 and despite the huge response it has gotten from steel players (and buyers!)from several countries, the Emmons Company has never made any statement or offered any explanation on this forum. It seems pretty much like corporate suicide not to try and clear something like this up. I really don't understand that part of it at all. It's unwise to take sides without knowing all the facts on both sides of an issue but a lot of people...even brand loyal Emmons people must be curious about the silence in Burlington.

[This message was edited by Bill Miller on 09 November 2004 at 06:30 PM.]

Terry Edwards
Member

From: Layton, UT

posted 09 November 2004 06:52 PM     profile     
I can't imagine anyone ordering a new Emmons after reading this thread. If you must have an Emmons, there are plenty of excellent used Emmons guitars available.

t

Donny Hinson
Member

From: Balto., Md. U.S.A.

posted 09 November 2004 07:17 PM     profile     
Danny, we owe a lot to you, and I want to thank you for your post. It's the first glimmer of informative light in this whole dark story. Like the little child in the Hans Christian Andersen tale "The Emperor's New Suit", you have said what, apparently, no one else here would.

For your effort and courage, I salute you.

Ray Montee
Member

From: Portland, OR, USA

posted 09 November 2004 07:22 PM     profile     
My 1972 Emmons still sounds great and is in fabulous condition and I wouldn't part with it for any amount of money.

I was definitely planning on purchasing a brand NEW EMMONS, top-0-the-line model at the St.Louis show, two years back, and still would like to have one but under these circumstance, Ron Lashley couldn't GIVE ME A FREE Emmons guitar during my remaining lifetime.

The Emmons Guitar Company has just kissed off $4,500 as a result of what I see as shoddy business practices. Too bad. They lost the money and I still have mine in my pocket. They may have won the war with Cor but they lost it with me. Personally, I wouldn't even visit their show room or whatever. To screw over another musician, is like screwing me over. No way!

Has Cor ever considered contacting the United States Department of Consumer Affairs? If he could get a "JUDGEMENT" against the Emmons Company, he could end up owning at least a chunk of it. Just a tho't.

Some effective steps have been suggested in this post but all I continue to hear is whining and sniveling. And THANK YOU very much Eric for what you're about to say here in this post. It was very nice of you. If I failed to make myself clear, regarding my remarks, I apologize, but I see far more talk about "What I want" rather than an outcome that would be productive. Any honest attorney will tell you, that there is very little "justice" in our court system, yet getting a little something is better than a whole lot of NOTHING!
THANKS AGAIN, Eric.

[This message was edited by Ray Montee on 10 November 2004 at 10:08 AM.]

[This message was edited by Ray Montee on 10 November 2004 at 10:17 AM.]

Eric West
Member

From: Portland, Oregon, USA

posted 09 November 2004 08:28 PM     profile     
I know Ray doesn't mean "whining and snivelling" in a way detracting from the efforts of those trying to help. I admit it took a while for me to understand the whole situation inre to reciepts, etc, and a sort of dialect barrier.

Ray's pretty conversant in the legal end of things, and his radio show suggestion is very valid.

We all hope Cor gets is money back.

With input like Danny H's and a few others, it's getting down to the nitty gritty of the situation.

I won't live long enough to wear out my Marrs Rebuild thats coming, though I've completely buswhipped my Old PIII. In another 25 years I'll probably be looking at walkers...

EJL

Peter
Member

From: Cape Town, South Africa

posted 09 November 2004 09:17 PM     profile     
We all know that Lashley has created NEW and recent rules for Refunds.

Does anybody know for sure what the OLD rules are?
It would be nice if a forumite has a copy of an old contract with those rules on them.
There might be some kind of a solution in there.

Hope this helps.


John Davis
Member

From: Cambridge, U.K.

posted 09 November 2004 11:25 PM     profile     
"Is there a short version of this tale and projected outcome??"

Tim, why would you want a shorter version?
is 10 pages too much? with the facts getting clearer and clearer?
Repeat questions that have already been answered are not helpful, but we are also now getting some very usefull suggestions as well!

Good morning Ron


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